Sticker Renewals

Sticker Renewals in the sidebar holds every registration sticker renewal in the office. A renewal has one form, the TS-12, read from the customer’s insurance, inspection report and ID. The list shows what stage each renewal is at and which ones have been waiting too long.

The renewals list

• Search box: matches the renewal number, the vehicle and the client’s name.
• Status chips: show only the renewals in that status. Each carries a count, and you can turn on more than one at once.
• List / board switch: the two icons left of New Renewal. The board shows one column per status, and you move a renewal by dragging its card.
• Column settings: the icon at the right end of the table header. Choose which columns you see and in what order.

What the chips and columns mean

On screen	What it means
Pending	Created, nothing filed yet. Amber.
In Progress	Filed with the county and waiting on them. Blue.
Completed	Done and the trámite closed. Green.
Rejected	The county sent it back. Red. Open it to see why, fix it and refile.
Renewal	The renewal number.
Vehicle	Year and make from the TS-12, with the last four of the VIN underneath. “N/A” means the TS-12 has no vehicle yet.
Age	Whole days since the renewal was created, not since you last touched it.
aging past 14 days	The line under the heading. How many renewals are older than 14 days.
oldest	On the board, at the top of a column: the age of the oldest renewal in it.
Speech bubble and clipboard	On the right of a row: how many notes and how many open tasks the renewal has.

Create a sticker renewal

The wizard has two steps: Upload Documents and Review & Finish. There is no setup step, because a renewal only ever renews the registration.

1. On the Sticker Renewals list, press New Renewal at the top right. The wizard opens on Upload Documents.

2. Drop the customer’s papers onto the box, or click it to browse. It takes PDF, JPG and PNG. The ? next to the title lists what to bring.

   

   

   No scanner? Scan the QR code with your phone and photograph the papers there. They arrive on this screen. Keep the window open while you do it.

3. Press Continue. TitleAI reads the documents and fills the TS-12. With nothing uploaded, the button reads Enter manually and you fill the form yourself. Cancel at the bottom left leaves the wizard.

4. On Review & Finish, check the TS-12 against the papers in your hand. It is the only tab at the top left.

   

5. Read the Review Checklist. It opens on its own and counts what passed, what to review and what failed. Go to field takes you to each problem. The icons at the top right reopen it, add a supporting document and show the uploaded documents.

   

   

6. Press Submit at the bottom right. With one form there is no “Next” button: Submit is there from the start and stays off until the form is valid. The renewal opens once it is created.

   

On the phone

New renewal is the blue button in the bottom right corner. Upload Documents has Tap to upload a file and Scan with camera instead of the drop box and QR code.

Find the renewals that are falling behind

1. Read the line under the Sticker Renewals heading. It says how many renewals are older than 14 days.

2. Turn on the Pending or In Progress chip to see only what is still open.

3. Read down the Age column. It counts from the day the renewal was created, so the biggest numbers are the ones to chase.

Look up one customer’s renewal

1. Type into the search box. The renewal number, the vehicle or the client’s name all work. If a status chip is on, turn it off first so the search covers everything.

2. Click the row to open the renewal.

The renewal screen

Opening a renewal shows the TS-12 in the middle, its tab at the top left, and its tools across the top.

Control	What it does
TS-12 tab	The renewal’s form. A green check means it is complete.
Record tab	The finished record PDF, once it exists.
Status pill	Shows Pending, In Progress, Completed or Rejected. Click it to change the status.
Add to Package	Puts the renewal in a package for the county.
File-plus icon	Add supporting document: attach another file. See Documents.
Speech bubble	Notes & tasks for this renewal.
Clipboard	Review checklist. The red badge counts problems.
File icon	Show uploaded documents: the papers the TS-12 was read from.
Chevron	Shows the client, vehicle and renewal details, and the quick links.
Print and download	On the rail at the right of the form, with the zoom controls.

Change the status

Click the status pill and pick the new status.

Check the form against the papers

Click the file icon to open the uploaded documents over the form. Each uploaded document has its own tab, such as VIR Document and Insurance.

See what still fails

Click the clipboard. The checklist reads the TS-12 and the documents and groups what it finds. Go to field jumps to the field it means, and Re-check runs it again after you fix something.

Caution

The checklist is AI-generated. It can miss things or flag issues that aren’t there, so check against the documents before filing.

Go to the client or the invoice

Click the chevron at the right of the header. Quick Links has View Client Profile and View Invoice.

On the phone

The list has no board view, and the search only looks at the renewals already loaded. On a renewal, Documents and Checklist are icons at the top, and the rest is in the More menu: Notes & Tasks, View Invoice, Add to Package (or Go to Package), Share PDF and View Client Profile.