Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes:

• Account information (name, email address, company name)
• Vehicle and title transfer data you input into the platform
• Client information you manage through our services
• Usage data and analytics about how you interact with our platform
• Device and browser information collected automatically

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our title transfer management services
• Process transactions and generate estimates
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraud and other illegal activities

3. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. All data is encrypted in transit using TLS 1.2+ and at rest using AES-256 encryption. Our infrastructure is built on SOC 2 compliant services, and we conduct regular security audits.

4. Data Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist in operating our platform
• Law enforcement or government agencies when required by law
• Third parties with your explicit consent

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us. We will delete or anonymize your information within 30 days of a verified request, unless we are legally required to retain it.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request data portability

7. Cookies

We use essential cookies to operate our platform and optional analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@gotitleai.com.